We value your privacy and are committed to protecting your personal information. Learn how I&R CARES collects, uses, stores, and safeguards the information you share with us.
Effective Date: 03 Aug, 2026
I&R CARES ("we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit forms, apply for housing, make payments, or communicate with our team.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide, including:
Full name
Email address
Phone number
Mailing address
Date of birth (when required)
Emergency contact information
Housing application details
Referral information
Employment and income information
Veteran status (when applicable)
Documents submitted during the intake process
Payment information through our secure payment processor
We may also automatically collect certain technical information, including:
IP address
Browser type
Device information
Pages visited
Date and time of website access
Cookies and similar technologies
How We Use Your Information
We use your information to:
Respond to inquiries and requests.
Process housing applications and referrals.
Determine program eligibility.
Communicate about services and appointments.
Process rent and program-related payments.
Improve our website and services.
Maintain program records.
Comply with legal and regulatory requirements.
Protect the safety and security of our residents, staff, and organization.
Housing Applications & Intake Information
Information submitted through our admissions, intake, referral, or eligibility forms is used solely to evaluate program eligibility and provide appropriate housing and supportive services.
Providing information does not guarantee acceptance into any I&R CARES program.
Payment Information
Online payments are processed through a secure third-party payment provider. I&R CARES does not store complete credit card or banking information on its servers.
Please review the privacy policy of the payment processor used for additional information regarding payment security.
Cookies & Website Analytics
Our website may use cookies and similar technologies to:
Improve website performance.
Remember user preferences.
Analyze website traffic.
Enhance the user experience.
You may disable cookies through your browser settings, although some website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when necessary:
With service providers who help operate our website or programs.
With payment processors to complete transactions.
With referral partners when authorized by you or required for service coordination.
When required by law, court order, or government regulation.
To protect the rights, safety, or property of I&R CARES, our residents, or others.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we work to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites, including government agencies, community organizations, and service providers.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our housing programs are intended for adults. We do not knowingly collect personal information from children under the age of 13 through our website.
If we become aware that personal information from a child has been submitted without appropriate consent, we will take reasonable steps to remove it.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
Request access to your personal information.
Request corrections to inaccurate information.
Request deletion of certain personal information, where permitted by law.
Withdraw consent for certain communications.
Ask questions about how your information is used.
To exercise these rights, please contact us using the information below.
Retention of Information
We retain personal information only as long as necessary to:
Provide services.
Meet legal and regulatory obligations.
Resolve disputes.
Enforce agreements.
Maintain required business and program records.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features.
The updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
I&R CARES
Address:
2000 W HENDERSON RD. COLUMBUS OHIO 43220
Phone:
513-973-2428
Email:
info@iandrcaresohio.org
Please wait while we validate and process your data.
